Reflection--Microsoft Word and MLA

I think one thing that's important for college-bound students to know is how to format things correctly in MLA (or APA...). Sometimes it's hard to get a works cited page to look right because, although you know you want all the lines indented except the first lines of each citation, you don't know that this is called "hanging." I think the most important part about teaching is just to have web resources that explain how to do things for different formatting on different programs--whether it's between different versions of Microsoft, or if they're using the free Open Office.